Privacy Policy
Privacy Policy
Last Updated: September 2026
Hicks Graphics Co. respects the privacy of our customers and website visitors. This Privacy Policy explains the types of information that may be collected when you visit our website, contact us, request a quote, or purchase products or services from us, and how that information may be used.
Information We Collect
When you contact Hicks Graphics Co., request a quote, place an order, or otherwise do business with us, we may receive information such as your name, email address, telephone number, billing or shipping address, project details, artwork or files you provide, and other information necessary to complete your project or order.
When you visit our website, certain information may also be collected automatically by our website platform and related services. This can include your IP address, browser and device information, pages visited, referring websites, approximate location information, and information collected through cookies or similar technologies.
Payment Information
When you make an online payment or purchase, payment information may be processed by third-party payment processors or other service providers. Hicks Graphics Co. does not intentionally store complete credit or debit card information on our own systems.
How We Use Your Information
Information collected through our website or provided directly to us may be used to:
Respond to questions and quote requests.
Create, process, produce, and deliver customer orders.
Communicate with you about your project or order.
Process payments and provide receipts, invoices, or order confirmations.
Provide customer service and resolve problems.
Maintain appropriate business, accounting, and transaction records.
Improve our website, products, and services.
Help protect our business and customers against fraudulent or unauthorized transactions.
Comply with applicable legal, tax, or regulatory requirements.
Custom Artwork and Project Files
Because much of our work is custom, customers may provide logos, photographs, artwork, names, wording, measurements, or other project-related materials. We use these materials as necessary to prepare quotes, proofs, designs, products, and completed projects.
Customers are responsible for having the necessary rights or permission to use any artwork, photographs, logos, trademarks, or other materials they provide to Hicks Graphics Co.
Cookies and Website Analytics
Our website and the services used to operate it may use cookies and similar technologies to provide website functionality, understand how visitors use the Site, improve performance, and help protect against fraud or misuse.
Your browser may allow you to block or delete cookies. Disabling certain cookies may affect how some portions of the website function.
Sharing of Information
Hicks Graphics Co. does not sell customers' personal information.
We may share information with trusted service providers when reasonably necessary to operate our business or complete your order. These may include website hosting and e-commerce providers, payment processors, shipping carriers, email or communication services, analytics providers, and companies assisting us with production or fulfillment.
We may also disclose information when required by law, court order, subpoena, or other lawful request, or when reasonably necessary to protect the rights, property, or safety of Hicks Graphics Co., our customers, or others.
Third-Party Services and Links
Our website may contain links to or interact with third-party websites and services, including social media platforms, payment services, shipping providers, and other online services. Those companies have their own privacy practices and policies, and Hicks Graphics Co. is not responsible for the privacy practices of third-party websites or services.
Data Retention
We may retain customer, order, project, and transaction information for as long as reasonably necessary to complete orders, provide customer service, maintain business and tax records, resolve disputes, or satisfy legal and regulatory obligations.
Because customers sometimes return for additional or replacement work, we may also retain artwork, proofs, specifications, or other project files when doing so may be useful for future orders.
Security
We take reasonable steps to protect the personal information entrusted to us. However, no website, electronic transmission, or electronic storage system can be guaranteed to be completely secure.
Children's Privacy
Our website and services are intended for adults and are not directed toward children under 13. We do not knowingly collect personal information from children under 13 through the Site.
Your Choices
You may contact us if you have questions about personal information you have provided to Hicks Graphics Co. or would like to request that information be corrected or deleted. Some information may need to be retained when required for legitimate business, accounting, tax, legal, or transaction-record purposes.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business practices, website services, technology, or legal requirements. The current version will be posted on this page with its most recent update date.
Contact Us
If you have questions about this Privacy Policy or how Hicks Graphics Co. handles personal information, please contact us using the contact information provided on this website.
Privacy Policy
Privacy Policy
Last Updated: September 2026
Hicks Graphics Co. respects the privacy of our customers and website visitors. This Privacy Policy explains the types of information that may be collected when you visit our website, contact us, request a quote, or purchase products or services from us, and how that information may be used.
Information We Collect
When you contact Hicks Graphics Co., request a quote, place an order, or otherwise do business with us, we may receive information such as your name, email address, telephone number, billing or shipping address, project details, artwork or files you provide, and other information necessary to complete your project or order.
When you visit our website, certain information may also be collected automatically by our website platform and related services. This can include your IP address, browser and device information, pages visited, referring websites, approximate location information, and information collected through cookies or similar technologies.
Payment Information
When you make an online payment or purchase, payment information may be processed by third-party payment processors or other service providers. Hicks Graphics Co. does not intentionally store complete credit or debit card information on our own systems.
How We Use Your Information
Information collected through our website or provided directly to us may be used to:
Respond to questions and quote requests.
Create, process, produce, and deliver customer orders.
Communicate with you about your project or order.
Process payments and provide receipts, invoices, or order confirmations.
Provide customer service and resolve problems.
Maintain appropriate business, accounting, and transaction records.
Improve our website, products, and services.
Help protect our business and customers against fraudulent or unauthorized transactions.
Comply with applicable legal, tax, or regulatory requirements.
Custom Artwork and Project Files
Because much of our work is custom, customers may provide logos, photographs, artwork, names, wording, measurements, or other project-related materials. We use these materials as necessary to prepare quotes, proofs, designs, products, and completed projects.
Customers are responsible for having the necessary rights or permission to use any artwork, photographs, logos, trademarks, or other materials they provide to Hicks Graphics Co.
Cookies and Website Analytics
Our website and the services used to operate it may use cookies and similar technologies to provide website functionality, understand how visitors use the Site, improve performance, and help protect against fraud or misuse.
Your browser may allow you to block or delete cookies. Disabling certain cookies may affect how some portions of the website function.
Sharing of Information
Hicks Graphics Co. does not sell customers' personal information.
We may share information with trusted service providers when reasonably necessary to operate our business or complete your order. These may include website hosting and e-commerce providers, payment processors, shipping carriers, email or communication services, analytics providers, and companies assisting us with production or fulfillment.
We may also disclose information when required by law, court order, subpoena, or other lawful request, or when reasonably necessary to protect the rights, property, or safety of Hicks Graphics Co., our customers, or others.
Third-Party Services and Links
Our website may contain links to or interact with third-party websites and services, including social media platforms, payment services, shipping providers, and other online services. Those companies have their own privacy practices and policies, and Hicks Graphics Co. is not responsible for the privacy practices of third-party websites or services.
Data Retention
We may retain customer, order, project, and transaction information for as long as reasonably necessary to complete orders, provide customer service, maintain business and tax records, resolve disputes, or satisfy legal and regulatory obligations.
Because customers sometimes return for additional or replacement work, we may also retain artwork, proofs, specifications, or other project files when doing so may be useful for future orders.
Security
We take reasonable steps to protect the personal information entrusted to us. However, no website, electronic transmission, or electronic storage system can be guaranteed to be completely secure.
Children's Privacy
Our website and services are intended for adults and are not directed toward children under 13. We do not knowingly collect personal information from children under 13 through the Site.
Your Choices
You may contact us if you have questions about personal information you have provided to Hicks Graphics Co. or would like to request that information be corrected or deleted. Some information may need to be retained when required for legitimate business, accounting, tax, legal, or transaction-record purposes.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business practices, website services, technology, or legal requirements. The current version will be posted on this page with its most recent update date.
Contact Us
If you have questions about this Privacy Policy or how Hicks Graphics Co. handles personal information, please contact us using the contact information provided on this website.